Major US Carriers Stop Galaxy Note7 Sales Indefinitely

Amid reports of replacement units catching fire, AT&T, T-Mobile and Verizon have all stopped selling the Samsung Galaxy Note7.  The carriers are all offering their customers either refunds or the option to select another phone from their lineup.  The news comes at the same time as reports have surfaced that Samsung themselves are “adjusting” the production of the Note7 with some suggested it has been stopped outright.

While it may not be clear what Samsung will do with the Note7, what is clear is that the device and to a lesser extent Samsung themselves are tainted and have lost an amount of trust with consumers.

The Galaxy Note7 has been fraught with problems almost since its release, with reports coming in just Samsung Galaxy Note 7weeks after it shipped of some catching fire.  That continued to build until Samsung and the United States Consumer Product Safety Commission issued a recall of the Note7 last month.  With a switch in battery suppliers, Samsung believed they had the issue sorted out and sales here in the US resumed this past week.  Almost immediately however, new reports of burning batteries in the replacement units started to surface which has lead to the actions by the carriers and Samsung.

It is not clear if the Note7 will ever see the light of day at this point.  Samsung is already reportedly working on the Note8 for next year but the bigger question will be if anyone trusts the product line again.

If you have a Note7, I highly recommend getting it back to your carrier and get a refund or another device.  It is quite clear they are simply not safe to own or use.