Tag: Pixel 2 XL

If your Pixel 2 XL seems to have slowed down on wake-up after the June Android Security Update, you are not alone.  Yesterday Google confirmed that a bug, which was likely introduced with the update, has caused devices to take 1-3 seconds to wake up after the power button is pressed or the fingerprint scanner is used.  They also identified that the issue only impacts Pixel 2 XLs that have had the Ambient Display is disabled in Settings.

The work around to the problem is to turn the Ambient Display setting to Always On until Google can roll out a patch to fix the issue.

Google has extended the length of time your Pixel 2 and 2 XL will be covered under their optional Preferred Care program.  The Preferred Care program is an add-on purchase to the phones that protects them against accidental damage.  Previously this 24 months of coverage, the same as the hardware warranty that comes with the devices.  Now you get coverage for an additional 6 months, 30 months in total.

Preferred Care also brings you six months of mechanical failure for 6 months after the main warranty has ended for the phone in addition to the accidental damage coverage.