Even the most seasoned Windows Phone user from time-to-time needs a little bit of help. An app is not behaving or there is a strange WiFi issue with the latest update or simply to get a suggestion on how to do something with your phone. There are plenty of blogs and sites out there to help but sometimes reaching a broader audience – a global audience – is what you need. That is where Windows Phone Community can be a huge help and frustration saver.
The Windows Phone Community is part of the Community pages from Microsoft. These self-help site cover virtually every Microsoft product and are monitored by both enthusiasts, MVPs and Microsoft staff to help you with your Windows Phone needs. The best part is that all of this is free. All you need to do is sign in with your Microsoft account to post your questions and helpfully some answers to help your fellow Windows Phone user.
If you navigate to http://answers.microsoft.com you will go to the main Community page for all Microsoft products and platforms. From there you can easily navigate your way to the Windows Phone community. If you want just the Windows Phone area, here is the link to drop you directly into that part of the site. From there you can navigate to particular areas of the community such as
Windows Phone 7 or 8, or even earlier. Once you select a sub-section you can see questions posted by other users and answers provided by community members. You will find me in there just about every day along with many long time Microsoft MVPs for Windows Phone to answer your questions.
An important thing to keep in mind is that these are community and user driving pages. If you post a question it may take a few days to get an answer. It is also important to remember that this is not technical support. Think of it as suggestions and there is certainly no warranty on a suggestion working on your device or your particular issue.
If you have never visiting the Community pages from Microsoft or it has been a long time, take a few minutes to check them out. Chances are you will be able to find an answer to a question you may have or can get help with it in reasonably short order.