Over the weekend, many people were impacted by what appears to be a server-side experiment with Google Now. The issue left those who use the Google Now Launcher, the Pixel launcher or the Google app on their phone useless for personalized information. The cards would not display save one that simply stated “Failed to load cards”. I was met with this issue on all three of my main devices: Google Pixel XL, Nexus 9 and Huawei P10.
Fortunately there is what seems to be a rather quick and easy fix to this issue: Clear the data on the Google app on your devices. I did this on all three of my devices mentioned above and afterwards, the Google Now cards displayed as expected. If you know how to clear data in an app, try the trick and let me know if it also works for you. If you don’t know how to do this, keep reading and I’ll walk you through the steps.