Category: Google Backup and Sync

Google Backup & Sync Update Returns HEIF Image Viewing to Google Photos

Google Backup & Sync, the desktop app that allows you to sync your Google Drive to your PC or Mac, has a nice update rolling out that brings a lot of fixes, particularly for MacOS users.  The updated version of Backup & Sync is build 3.41.9267.0638 for those keeping score at home and it is the same build for both MacOS and Windows.  The update was released last week so chances are you have been updated to this new build already.

The big news in this update is the fixing of a bug on HEIF and HEIC image files. High Efficiency Image Format, or HEIF, is pretty new and is something iOS 11.x devices use for the most part for image file formats.  When they first started hitting Google Photos and Google Drive, you could view them as you could with any other supported image format.  However a bug introduced at the beginning of the year made HEIF images not visible in Google Photos.  You could view them in Google Drive, but not Photos.  This update to Google Backup & Sync appears to have fixed the issues.

Google Backup & Sync Update Brings Network-Attached Storage Support

A new update to the Google Backup & Sync app for MacOS and Windows 10 is rolling out that brings a lot of fixes and a few new features.  The updated build is version 3.39 for those keeping score at home.  This new build was released on February 1st so it is likely that you already have it installed as Google pushes updates to Backup & Sync behind the scenes.

For those who use Network-Attached Storage (NAS), this update is an important one for you as it is finally supported.  You can now backup files and folders stored on a NAS to your Google Drive.  The folder has to be mounted and you will be able to add a NAS folder from the My Computer section of Google Backup & Sync.

Google Backup and Sync Gets Big Improvements in Latest Update

Google Backup and Sync, the desktop app that synchronizes files with your Google Drive, has an update rolling out that brings a lot of feature improvements and fixes.  The new build is version 3.38.7642.3857 for both Windows and MacOS.  Given that updates to the app are done in the background, it is possible that you have already received this new update.

Google has laid out all of the changes in this update in the release notes but here are the highlights:

  • You can now switch between syncing all files and folders versus photos and videos only. In Backup and Sync Preferences, click Change in the “My Computer” section to choose which files sync.
  • You can now ignore files by extension. In the “My Computer” section of Backup and Sync Preferences, click Changeand thenAdvanced settings, and then enter the file extensions to ignore. Note that this applies only to directories on your computer, not to the “My Drive” folder.
  • You can now right-click any folder and select Sync this folder to start syncing that folder to Google Drive.
  • Users are now notified when Backup and Sync can’t convert photos to high quality.
  • Fixed an issue where multiple copies of the executable were being created in Windows.
  • Fixed an issue where quitting Backup and Sync was taking a long time.
  • More bug fixes and performance improvements.

As you can see, it is an extensive list that addresses several issues with the app for both Windows and Mac users.

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