How To Hard Reset A HTC Titan, Radar and Surround

Yesterday I posted a quick How To on resetting a Samsung Focus, Focus S or Focus Flash using the hardware buttons instead of the built-in reset function of Windows Phone.  It seems that my post generated a lot of questions around the HTC Titan & Radar on how to do it for those devices.  Fortunately it is similar to the Samsung devices.  I have found that this works on the HTC Titan and Radar and a colleague of mine confirmed that it works on the HTC Surround, the 1st generation Windows Phone offered by AT&T.  Remember that a hard reset (or factory reset) completely deletes all of the information on your phone so make sure you have any important information stored on your phone backed up.

  1. Turn the power off on your HTC Windows Phone.  If it is locked and non-responsive, remove the battery to power it off completely.
  2. Press and hold the middle of the Volume button then press and hold the Power button.  Continue to hold these buttons until your phone turns on and displays a text display with various options and information
  3. Use the Volume Down button to highlight the “Factory Reset” option, then press the Power button to select this option.
  4. Follow the onscreen instructions and confirm that you indeed want to reset your phone
That’s it!