Nearly a year after it was announced and almost all of that time in early adopter programs, Google’s Hangouts Chat is now generally available as a core service to G Suite customers. It provides deep integration with the entire G Suite of apps for easy collaboration and sharing of files along with group and direct messaging capabilities. There are also some 25 bots available starting today to further integrate with other solutions your organization may have in their portfolio.
The most direct comparison of Hangouts Chat in the market today is Slack and in many ways, the two messaging & collaboration solutions are equal. But for G Suite customers, the advantage of Chat is that everything stays inter-domain which provides another layer of security.