Category: Verizon

Verizon is Making it Painful To Keep That Galaxy Note7

If you haven’t figured it out, the Samsung Galaxy Note7 is dangerous, it has been recalled and basically every mobile carrier has thrown a Samsung-built kill switch update that renders the phone useless.  Verizon rolled out an update a couple of weeks ago that prevented the phablet from charging but some Note7 owners never updated to it as they figured out how to get around it.  So, meet Verizon Note7 kill switch 2.

Verizon has begun re-routing calls made from the Note7 to customer service.  This is on every call you make with the exception of 911.  They are serious about you getting that phone back to them.  Oh, and if that isn’t enough to get you to turn in the phone at your local Verizon store, don’t be surprised if you see an $800 charge on an upcoming bill for the phone.  Now to be fair I question how they could get away with this but the point here is that Verizon is making a statement: Turn in your Note7.  Now.

Verizon Throws The Kill Switch on The Galaxy Note7

After delaying for “consumer safety” reasons (uh, what?), Verizon has finally thrown the kill switch on the Galaxy Note7.  The carrier is rolling out update MMB29M.N930VVRS3APL2 which prevents the Note7 from charging.  The charging had already been hamstrung by Verizon and other carriers but to really, really get the point across that you need to turn this exploding phone in, now you can’t charge it.

Game over.

Verizon joins others like T-Mobile and AT&T who have already issued the no-charging update but it wasn’t without some controversy.  Samsung issued the software update in December but Verizon said they wouldn’t issue it as they didn’t want consumers to be left without a phone.  I, along with many other tech blogs and writers, bashed Verizon on this as the phone itself, which explodes when charging, is itself a danger to consumers.  The sooner it is gone the better.  Thankfully, and likely through a lot of FCC and CPSC pressure, they have released the update.

Verizon’s Google Pixel Will Have A Locked Bootloader

For those Verizon customers who are looking to pick up the one of the new Google Pixel phones, be aware that the bootloader will be locked to the carrier.  To this point, Google has kept their Nexus devices with an unlocked bootloader.  For those who aren’t familiar with what a bootloader is exactly, it is the first thing that runs when you power up an Android phone.  It is the boot sequence of the device and the loading of the Operating System.  Carriers generally like these locked because the do not want someone loading a custom ROM on the device to bypass their software or other settings.

Carriers Announce Galaxy Note 7 Return & Exchange Plans

AT&T, Sprint, T-Mobile and Verizon have all issued statements regarding the Galaxy Note 7 recall and what their customers can do who have the devices.  Overall they are trying to work with their customers as quickly and as effeciently as possible.  T-Mobile and Verizon have already indicated that customers with Note 7’s can return them for a full refund without any restocking fees while AT&T will clarify what their customers can do later today and Sprint is offering “similar” device exchanges for customers.   Here are the details from each carrier:


Samsung has notified us that they have identified a battery cell issue in certain Galaxy Note7s. They have asked all retailers, including AT&T, to stop selling the device. We are in the process of determining the exchange process for our customers and how they can replace their current Note7 as quickly as possible. We will have more information later today.


Sprint has suspended sales of Samsung Galaxy Note7 immediately following Samsung’s announcement to discontinue sales of the device globally.

We are working closely with Samsung to ensure those customers who already have purchased the device are taken care of. For those customers that previously purchased the Note 7 we will offer them a similar device until the issue is resolved. Customers should go to a nearby Sprint store to exchange their Note 7 device.

Verizon Rolls Out FM Radio Support for the Galaxy S7 Lineup

If have a Samsung Galaxy S7 or S7 Edge on the Verizon network, there is a new software update waiting for you.  The new build of Android Marshmallow addresses some call quality issues as well as enabling the FM radio built into the device.  Specifically, you are looking for Verizon’s software version MMB29M.G935VVRU2APG5 for those keeping score at home and it is currently rolling out to customers.  You can manually check for the update by going to Settings>System Updates.  It is a small one as Verizon is allowing users to download it over LTE but you can expect about a 10 minute download and another 10-15 minutes to install and reboot your device.

Pre-Orders for the Galaxy Note 7 Have Started in The US

As expected, the Samsung Galaxy Note 7 has become available as a pre-order from the four major carriers here in the United States this morning.  AT&T, Sprint, T-Mobile and Verizon all have the phone available to order today through various payment options with delivery of the device expected to start happening on August 19th, the day the device becomes generally available.  Generally speaking, if you want to buy it outright, it is going to be at least $850 regardless of the carrier you go with but many are offering accessories when you pre-order your Note 7 (subject to availability).


Outright, the Note 7 is $879 from the carrier or you can do one of the AT&T Next programs.  The 30 payment option is $29.34 while the 24 payment option is $36.67.  Along with this, the carrier is offering a $695 in credits when you buy one Note 7 and want to get a second one.  It’s pretty close to BOGO.  Or, if you sign up for a 2-year contract with the carrier, they will give you a free Samsung Gear S2.  Lastly, you can pick up a Galaxy Tab 3 for .99 Cents with the purchase of a Galaxy Note 7.

Galaxy Note 4 on Verizon Sees The June Security Update Roll Out

For those of you who are Verizon customers who have the Samsung Galaxy Note 4, take a few minutes to check your phone for updates.  Verizon has started rolling out the June Android security update to the device and given it is a sub-200MB download, it should be available to pretty much everyone at this point.  The updated build is version MMB29M.N910VVRU2CPF3 for those keeping score at home.

Android Marshmallow Rolling Out To The Samsung Galaxy Note Edge on Verizon

Good news this morning for those of you who have the Samsung Galaxy Note Edge on Verizon.  The Android Marshmallow update for the device has been released by the carrier and is starting to roll out to devices now.  The update you are looking for is build VRU2CPD1 for those keeping score at home and it comes in at just shy of 1GB in size.  That means you will have to download the update while your device is connected to Wi-Fi.  After the download, it will take about 20-30 minutes to upgrade your Note Edge to Marshmallow and will require a reboot.  As always, I recommend you have a backup of any important files on your phone prior to starting the upgrade.

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