Tag: Verizon

There appears to be light at the end of the nightmare tunnel for Samsung.  T-Mobile announced yesterday that they, along with Sprint and Verizon, will resume sales of the Galaxy Note7 on Wednesday, October 5th here in the United States.  The resumption of sales ends a painful few months for the Korean manufacture who had to recall millions of Note7’s globally due to faulty batteries.  The new units have a completely new battery from a complete different manufacture.

Sprint and Verizon announced last Friday that they would be resuming sales of the device in their stores and online.  T-Mobile will be doing the same and they represent the first GSM carrier here in the United States to resumes sales.

AT&T, Sprint, T-Mobile and Verizon have all issued statements regarding the Galaxy Note 7 recall and what their customers can do who have the devices.  Overall they are trying to work with their customers as quickly and as effeciently as possible.  T-Mobile and Verizon have already indicated that customers with Note 7’s can return them for a full refund without any restocking fees while AT&T will clarify what their customers can do later today and Sprint is offering “similar” device exchanges for customers.   Here are the details from each carrier:

AT&T

Samsung has notified us that they have identified a battery cell issue in certain Galaxy Note7s. They have asked all retailers, including AT&T, to stop selling the device. We are in the process of determining the exchange process for our customers and how they can replace their current Note7 as quickly as possible. We will have more information later today.

Sprint

Sprint has suspended sales of Samsung Galaxy Note7 immediately following Samsung’s announcement to discontinue sales of the device globally.

We are working closely with Samsung to ensure those customers who already have purchased the device are taken care of. For those customers that previously purchased the Note 7 we will offer them a similar device until the issue is resolved. Customers should go to a nearby Sprint store to exchange their Note 7 device.

As expected, the Samsung Galaxy Note 7 has become available as a pre-order from the four major carriers here in the United States this morning.  AT&T, Sprint, T-Mobile and Verizon all have the phone available to order today through various payment options with delivery of the device expected to start happening on August 19th, the day the device becomes generally available.  Generally speaking, if you want to buy it outright, it is going to be at least $850 regardless of the carrier you go with but many are offering accessories when you pre-order your Note 7 (subject to availability).

AT&T

Outright, the Note 7 is $879 from the carrier or you can do one of the AT&T Next programs.  The 30 payment option is $29.34 while the 24 payment option is $36.67.  Along with this, the carrier is offering a $695 in credits when you buy one Note 7 and want to get a second one.  It’s pretty close to BOGO.  Or, if you sign up for a 2-year contract with the carrier, they will give you a free Samsung Gear S2.  Lastly, you can pick up a Galaxy Tab 3 for .99 Cents with the purchase of a Galaxy Note 7.

For those of you who are Verizon customers who have the Samsung Galaxy Note 4, take a few minutes to check your phone for updates.  Verizon has started rolling out the June Android security update to the device and given it is a sub-200MB download, it should be available to pretty much everyone at this point.  The updated build is version MMB29M.N910VVRU2CPF3 for those keeping score at home.

For those of you who own the Samsung Galaxy Tab S2 on the Verizon network, it is a good morning for you.  The carrier has begun rolling out the Android Marshmallow update for the tablet today, bringing the latest major version of Android to it.  The updated build, according to Verizon’s support site, is MMB29K.T817VVRU2BPE1 for those keeping score at home and it will come to you as an OTA update.  You can expect about a 1GB download which you will need to do via Wi-Fi and once you have the download, the installation will take about 20-30 minutes and require a reboot.