Tag: Samsung

The long, painful and expensive saga of the Galaxy Note7 is over.  Samsung today has halted all sales and production of the beleaguered device, citing safe concerns over batteries catching fire.  The Korean manufacture has requested all consumers power down the devices and return them to the retailer or carrier from which it was purchased for a refund or exchange for another device.  The news comes just a day after all the major carriers here in the United States along with retailer Best Buy announcing they were no longer selling the phablet.

Amid reports of replacement units catching fire, AT&T, T-Mobile and Verizon have all stopped selling the Samsung Galaxy Note7.  The carriers are all offering their customers either refunds or the option to select another phone from their lineup.  The news comes at the same time as reports have surfaced that Samsung themselves are “adjusting” the production of the Note7 with some suggested it has been stopped outright.

While it may not be clear what Samsung will do with the Note7, what is clear is that the device and to a lesser extent Samsung themselves are tainted and have lost an amount of trust with consumers.

There appears to be light at the end of the nightmare tunnel for Samsung.  T-Mobile announced yesterday that they, along with Sprint and Verizon, will resume sales of the Galaxy Note7 on Wednesday, October 5th here in the United States.  The resumption of sales ends a painful few months for the Korean manufacture who had to recall millions of Note7’s globally due to faulty batteries.  The new units have a completely new battery from a complete different manufacture.

Sprint and Verizon announced last Friday that they would be resuming sales of the device in their stores and online.  T-Mobile will be doing the same and they represent the first GSM carrier here in the United States to resumes sales.

Samsung USA has stated that nearly half of the 1 million of the Galaxy Note7 impacted by the recent recall have been returned here in the US.  That’s actually really great news as owners of the Note7 have taken the recall pretty seriously and returned the devices to their carrier or the store from which they bought it for a replacement.

Samsung Electronics America, Inc. announced today that about half of all recalled Galaxy Note7 phones sold in the U.S. have been exchanged through Samsung’s voluntary recall. Additionally, 90 percent of Galaxy Note7 owners have been opting to receive the new Galaxy Note7 since the phones became widely available on Wednesday, September 21.

It would appear too that users are opting to stick with the Note7 upon that exchange of their devices although they have mostly had the option to go with a different device if they so choose.

Today’s Deal over at Amazon you can get a great deal on a speedy MicroSD card for your devices with a huge amount of storage.  Right now you can pick up the Samsung EVO Plus Class 10 MicroSD card with 128GB of storage for $38.75.  It is a savings of 62% off the regular price.  The card comes with a reader adapter and as with all MicroSD cards and it is waterproof and shock proof for durability.  It is also fast enough to keep up with HD recording in devices so you should have no trouble with really anything that accepts this size card.

While Samsung and carriers here in the United States have been voluntarily recalling the Galaxy Note 7, yesterday the government made it official.  The Consumer Product Safety Commission, the agency in charge of protecting US consumers from dangerous goods, has officially issued a recall for the nearly 1 million Note 7’s in the country.  The CPSC also makes it very clear that the phones should be powered off, not used, and returned to Samsung or carriers for a replacement or refund.

Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016.  Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device.  Go to www.samsung.com for more details.

Despite the warning to not use the phone, reports seemingly come in daily about someone getting hurt from a battery catching fire or property being damaged.  Folks, seriously.  Shut them off and get them back to where you both them immediately.

Samsung has setup an official recall site that has an IMEI search feature which will allow you to see if your Note 7 is impacted by the recall.