Tag: How To

How To Fix Failed To Load Error in Google Now

Over the weekend, many people were impacted by what appears to be a server-side experiment with Google Now.  The issue left those who use the Google Now Launcher, the Pixel launcher or the Google app on their phone useless for personalized information.  The cards would not display save one that simply stated “Failed to load cards”.  I was met with this issue on all three of my main devices:  Google Pixel XL, Nexus 9 and Huawei P10.

Fortunately there is what seems to be a rather quick and easy fix to this issue:  Clear the data on the Google app on your devices.  I did this on all three of my devices mentioned above and afterwards, the Google Now cards displayed as expected.  If you know how to clear data in an app, try the trick and let me know if it also works for you.  If you don’t know how to do this, keep reading and I’ll walk you through the steps.

Quick Tip: Add Widgets to The Utility Page in Arrow Launcher

The Microsoft Arrow Launcher is one of the most useful launchers in the Google Play Store right now, particularly if you are a heavy Microsoft apps user.  I’ve reviewed this launcher in the past and Microsoft continues to make big strides in improving it on a seemingly monthly basis.  One of the features that came with the last major update was the ability to add widgets to the Utility page in the launcher.

For clarity, the Utility page is a single page that you swipe right to get to from the Home page.  There you can see your recent contacts, your calendar, documents and so forth.  All of this content is tied to your phone or to your Office 365 (personal or business) account to get you these files and information at a glance.  You can turn this page off in the settings but once you get it configured the way you want, it is actually quite handy.  Think of it, in a way, as the Microsoft version of the Google Now page.

If you are using the latest version of Arrow Launcher, you can add other app widgets to the Utility page.  This will free up space on your Home pages but also give you the ability to at glance see a bunch of widgets in one place.  It is quite handy.

How To Subscribe to Sports Calendars in Google Calendar

With the 2017 Major League Baseball season underway, you may want to keep up with your favorite team’s schedule.  Given that the baseball season is at least 162 games (if your team doesn’t make the playoffs), who they are playing, where and when can be a bit of a challenge to keep up with day-to-day.  Google, however, has made it pretty easy.  In Google calendar, they have the schedule for all of the MLB teams but also for a wide range of other global sports such as cricket, rugby and football (or soccer as we call it in America).  While you can’t add these calendars from the Android app for Google Calendar, you can sync them with it so you have your favorite team in your favorite sport schedule with you all the time.

In this How To, I’ll show you were to go to add these calendars to your Google Calendar then how to sync them with your phone or tablet.

What Happens if You Go Over Your Google Drive Storage?

Google Drive is a great service for storing your files and photos.  You get 15GB free and if you want or need more storage, you can get an additional 100GB for just $1.99 per month.  But let’s suppose for a minute you signed up for 100GB, use about 30GB and decide you want to cancel your subscription?  You are 15GB over the free limit so what happens to your files, photos and other things you have stored in Google Drive?  In short, not much.  It comes down to the service you are using tied to Google Drive but the data that you have there will remain there and not be deleted.  That’s the good news.  The not-so-good news is that your Gmail will start bouncing incoming messages.

Let’s deal with Google Drive itself first.  If you are over your quota, you won’t be able to upload new files.  Period.  Equally, syncing between your Google Drive folder on your PC or Mac will stop.  But, and critically, you can still create Google Docs, Google Sheets and Google Slides files as they don’t consume any space anyway.  It isn’t necessarily a loophole in that the Google apps never used your quota anyway but it certainly is a way to keep on creating documents.  But keep in mind that the sync between your computer and your Google Drive stops so any Google Docs files created will only show up online in Chrome.  Those PDFs and Microsoft Office files? Yeah, no more uploading and syncing.

An option you would have – which I have done – is to convert your Microsoft Office files to Google.  This can be done via the web app or the Android app quite easily.  Just open up that Word document then go to File and convert it to Google Docs.  You can do the same for Excel files and PowerPoint files.  Once you have done your conversions, be sure to go to your Google Drive trash folder and empty it.  That will delete the Office files and reclaim your quota.  Keep in mind that reclaiming can take up to 24 hours to happen.

What is Smart Lock and How To Enable It on Your Chromebook

One of the great features of Chrome OS is one that few people actually use.  It’s called Smart Lock and while technically still a beta feature in the Stable channel of Chrome, it is a quick and easy way to unlock your Chromebook using your Android phone.  No longer do you have to type in your password on your Chromebook but rather, can simply walk into the room with your unlocked Android phone or click your account photo on your Chromebook to unlock it.  Setting it up is pretty easy and it can save you some time, especially if you have your phone setup as a Trusted Agent.

First, what is Smart Lock?  As the name suggests, it is a way to quickly and easily unlock your Chrome OS device by using your Android phone.  To do this, your phone and your Chromebook have to be linked and trusted with each other which is a quick five minute process.  It is a feature that has been in the Settings of Chrome OS since last year and requires that your phone be within 100 feet of your Chromebook to work.  In this How To, I’ll show you how to set it up and use it.

Google Chrome Launches Chromebook Education Series on YouTube

The Google Chrome team has launched an education and troubleshooting set of videos for Chromebooks and Chrome OS on their YouTube channel.  The videos, eight in all, cover a wide range of topics from setting up your Chromebook for the first time to troubleshooting Wi-Fi issues.  Each of the videos range from a couple of minutes to nearly 5 minutes depending on the topic.  While experienced Chromebook and Chrome OS users will find the videos to be basic, for those who are moving from a Windows PC or Mac, they can be a huge time saver when it comes to understanding their new device.

How to Microsoft Your Android Phone

One of the biggest benefits to Android as a platform is its flexibility.  Google, much to their credit, has made it very easy for developers – including companies that compete with them – to produce apps for Android to sell or give away.  Microsoft, much to their credit too, has taken advantage of this openness.  The Redmond, Washington company as certainly competed with Google and more directly Android but equally, have produced great apps that allow you to stay within the Microsoft ecosystem without too much pain.  In fact, really no pain.

If you are new to Android but your personal and/or work life is surrounded by Microsoft applications, take heart.  You will find that Android is more than capable of giving you a rich, powerful Microsoft experience without the sacrifices in other areas.  I’m of course referring to Windows Phone.  Clearly the Microsoft experience on Windows Phone was outstanding but even the apps on that now all-but-dead platform lacked when you compared them to those for Android or even iOS.

In this How To I’m going to highlight some of the key apps from Microsoft that will make your Android phone (and in most cases tablets) a solid performing and excellent user experience for those who have their digital work or personal lives in Office 365, OneDrive and other apps.  While those apps are expected, it is the other apps that Microsoft offers that may be a surprise to you.

The Nextbit Robin and Project Fi – Yes, You Can Make it Work

One of the most common questions I receive about Google’s Project Fi is if it will work with phones other than the Google Pixel and Nexus phone lineup.  The short answer to this question is yes.  However, there are things that you have to consider in the process and you will have to have, at some point, a compatible Pixel or Nexus phone to activate your Fi SIM.  So really the answer is yes, but with a lot of hurdles to jump.

In this How To, I will go over the steps to get a non-Google phone to work with Project Fi including what you need to do to set it up, how to configure SMS/MMS and the limitations you will have with using Fi on a non-Google phone.  For this article, I’m using a Nextbit Robin but the reality is that the steps outlined here should work with any phone.

A couple of warnings before I get started.  First, there is no support provided getting your non-Google phone working with Project Fi.  They clearly advertise it as working with their devices only as the primary SIM card (you can get the data-only card working with some iPad models and other tablets).  Second, one of the big advantages of Fi is the ability to seamlessly switch between Sprint, T-Mobile and US Cellular.  In a non-Google phone, you will only get T-Mobile service.  If T-Mobile is not great in your area, keep that in mind.

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